Results Solutions
// Proactive

Solutions

Outcome-oriented solutions in IT services focus on delivering specific, measurable results that align closely with the strategic goals of an organization. This approach shifts the emphasis from the traditional model of providing specific technologies or services to a more results-driven paradigm. In outcome-oriented IT, the success of a service is evaluated based on its ability to achieve predefined objectives, such as outsourcing a business function, modernizing existing processes, or consuming technology in a different manner.
This approach fosters a more collaborative relationship between the service provider and the client, ensuring that IT initiatives are tightly aligned with the business strategy and deliver tangible value.

A stable, cost-effective, and modern IT infrastructure is foundational to business success. But without a dedicated resource to manage its many moving parts, your business runs the risk of security breaches, soaring IT costs, and an overwhelmed IT department that operates in react mode.

At ProCern, we bring together vast experience, resources, and ITIL process-driven support to fill in your internal gaps with solutions that help you enhance the value of your technology investment, gain a competitive edge, and achieve sustainable growth through IT excellence. Offering around-the-clock support and expertise, we will manage, monitor and maintain your IT environment to ensure it is poised to combat evolving cybersecurity threats, with high availability that keeps your operations running smoothly.

We offer a wide array of solutions to help simplify your IT operations and focus on the strategic business outcome you are after:

24/7 Managed Services
24/7 Managed Services

We offer 24/7 support that takes care of the time-consuming and specialized IT activities, so you and your team can focus on higher value initiatives.
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IBM Power Systems
IBM Power Systems

As an IBM-recognized leader in IBMi and AIX technology, ProCern can manage, modernize, secure, and/or migrate your IBMi power system to our private cloud.
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Help Desk
Help Desk

We offer a wide range of end-user help desk services designed to support your IT staff, boost their productivity, and help them focus on revenue-generating activities.
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Long-Term Care
Long-Term Care

We provide streamlined managed IT services to serve all technological needs of long-term care facilities, from desktops to telecommunications.
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Business Continuity
Business Continuity

ProCern works closely with you to ensure your critical business functions remain available and resilient in the face of disruptions, ranging from natural disasters to cyber-attacks.
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Disaster Recovery
Disaster Recovery

We will help you develop and execute recovery processes in response to a disaster to protect your IT infrastructure and foster resiliency and recovery.
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Risk Management
Risk Management

ProCern's risk management services systematically identifies, assesses, and mitigates technological risks to protect your firm's data, operations, and reputation from potential threats and vulnerabilities.
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IT Modernization
IT Modernization

Businesses need to constantly adapt to keep up with the constant evolution in technology. ProCern offers advanced IT modernization expertise in several areas from the cloud to data and application modernization.
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Device as a Service (DaaS)
Device as a Service (DaaS)

Streamline IT acquisitions, management, and renewals with our DaaS offering to reduce the burden of maintenance, upgrades, and capital expenditures.
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Artificial Intelligence
Artificial Intelligence

Artificail Intelligence (AI) services by ProCern encompasses a wide range of technologies and applications. The different platforms, languages, and use cases are available upon request.
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