Purpose-Built Technology for Skilled Nursing Facilities
Reliable. Compliant. Built for Care.
Delivering high-quality care requires more than compassionate staff—it requires technology that works every time. ProCern’s Skilled Nursing IT Services are engineered to support the fast-paced, compliance-driven environment of Skilled Nursing Facilities (SNFs).
For nearly two decades, we’ve helped SNFs modernize their networks, secure PHI, improve workflows, and reduce downtime. We let your care team focus on resident outcomes, not technical disruptions.
Why Skilled Nursing Organizations Partner with ProCern
Healthcare-Grade Compliance
HIPAA-aligned processes, documentation, and controls baked into every service we deliver.
24/7 Protection & Support
Always-on monitoring, rapid help desk response, and continuous threat detection.
Deep SNF Technology Expertise
We understand EHR workflows, documentation tools, nurse call integrations, Wi-Fi mobility, and the day-to-day challenges of resident care.
Strategic Leadership (vCIO)
Your dedicated Virtual Chief Information Officer (vCIO) helps with budgeting, forecasting, audit prep, technology planning, and aligning IT to organizational goals.
Purpose-Built for Care Environments
Solutions designed for high-occupancy buildings, complex operations, and teams working across shifts.
Our IT Solutions for Skilled Nursing Facilities
Modern skilled nursing care requires better technology—not just more of it. ProCern delivers a complete ecosystem of managed services tailored to the complexity of skilled nursing facilities.
Managed IT Services
- 24/7 monitoring & proactive maintenance
- 24/7 Rapid-response US–based help desk
- Onsite and remote support
- IT lifecycle and asset management
Cybersecurity
- Endpoint protection & XDR
- Advanced threat detection
- Multi-factor authentication
- Zero Trust frameworks
- Security awareness training
Compliance Support
- HIPAA-ready processes and documentation
- Audit assistance & risk analysis
- PHI access controls & reporting
- Policy creation and review
Cloud & Application Services
- Secure cloud hosting for applications
- Cloud backup & archival storage
- M365 support
- Virtual desktop options for care and admin teams
Network & Infrastructure
- Wi-Fi designed for mobility
- Carrier/vendor management (internet, voice, and electronic fax)
- Firewalls, switching, and secure network segmentation
- Nurse communications, wander management, EHR device connectivity
Specialized Solutions for Skilled Nursing
Resident-Focused
- Phone solutions for residents
- Wi-Fi access for visitors and residents
- Easy-to-use devices designed for seniors
Staff-Focused
- Mobility tools for remote communication
- Secure access to EHR and applications
- Reliable Wi-Fi for medication carts, tablets, and mobile clinical devices.
Organization-Focused
- National support team for multi-site operators
- Solutions for any size and any budget
- Disaster recovery planning
- Purpose-built deployments for SNF teams and workflows
- Compliant data migrations
Managed IT Services Designed for Long-Term Care
24×7 Managed
Services Provider (MSP)
Always here. Always ready.
Skilled nursing never takes a break—and neither should your IT support.
That’s why ProCern is here around the clock, every single day. We keep an eye on your systems, handle maintenance before issues arise, and jump in fast when something needs fixing. The result? Secure, stable, high-performing technology you can count on—anytime you need it.
Senior Living &
Long-Term Care IT Services
Healthcare IT that actually cares.
We serve skilled nursing, assisted living, memory care, and post-acute facilities with dependable, regulation-ready technology. From secure Wi-Fi and EHR optimization to resident safety systems and clinical connectivity—we make sure your caregivers are connected and your residents are protected.
Help Desk Services
for Long-Term Care
Friendly, Fast, U.S.-Based Support.
Your staff gets real help from real humans—trained in long term care workflows. We resolve issues quickly so caregivers can stay focused on residents, not on technology frustrations.
Device as a Service (DaaS) for Senior Homes & Multi-Site Providers
Right Devices. Predictable Costs. Zero Hassle.
ProCern handles procurement, deployment, management, and refresh cycles so your team always has reliable, up-to-date equipment—without unpredictable capital expenses.
Managed IT Services for Skilled Nursing
Our fully managed IT services provide your team with the expertise, equipment, and ongoing support to keep your facility running smoothly. From infrastructure to compliance, ProCern delivers end-to-end technology management built specifically for healthcare and senior living environments.
Our Managed IT Services include:
Managed Voice, Cloud, and Network
Security & HIPAA Compliance
Device Management
24/7 U.S.-Based Service Desk Support
Staff Training & User Enablement
Always On. Always Secure. Always Supported.
Data Migrations for Skilled Nursing
When your facility transitions to a new EHR or financial system, ProCern ensures your clinical and billing data transfers cleanly, securely, and on time—so go-live stays predictable.
What We Handle
- Vendor and facility coordination from planning through delivery
- Templates and import files aligned to the implementation schedule
- Skilled nursing-focused migration support (including MDS continuity)
What We Need
Vendor and facility points of contact, plus legacy system access prior to first import.
Confident go-lives begin with accurate data and disciplined execution.
Oh Snap!
How's your PBJ?
Your Payroll-Based Journal Reporting,
not your sandwiches!
Stop stressing over Payroll-Based Journal Reporting.
With PBJSNAP, our cloud-based PBJ tool built for Skilled Nursing Facilities, you can upload, review, and submit CMS-compliant PBJ data in just a few clicks. No more guesswork. No more headaches. Just accurate, on-time submissions—every quarter.
Proud Business Members of
Skilled Nursing is a specialty of ours. Want to learn more about what we’re doing in this space?
Get in touch, we can help ensure you’re headed in the right direction.