Overview
Device as a Service (DaaS)
In today’s fast-paced environment, it is common for IT Departments to be tasked with a variety of key priorities and not have the bandwidth to keep up with the latest updates, refreshes, end of support notices and more when it comes to the devices that they use. This is where device as a service (DaaS) comes into play to help organizations meet the demands of their organization, save on their total cost of ownership, and keep their organization secure with the latest updates.
Approach
What we do
Business Understanding
We deliver devices optimized for your specific needs, ensuring fast and secure data access. Whether you have an in-house team or looking to fully outsource, our DaaS solution integrates effortlessly.
- Tech Tailored for your Organization
- Expert Recommendations
- Seamless Integration
Device as a Service (DaaS) is essentially a service model where PC’s, networking equipment, security toolsets, smartphones and other mobile computing devices are offered as a paid service. Subscribing to a provider allows an organization to update its equipment at the end of a lease period without incurring the costs that would normally be associated with a device refresh.
When it comes to ensuring seamless operations, ProCern’s Device as a Service streamlines device acquisition, management, and renewal. We offer a flexible, subscription-based model with state-of-the-art devices, consistent tech support, and predictable budgeting; all rolled into one package.
Benefits
Device as a service can bring various benefits to organizations of all sizes. Some of these benefits include:
- Scale Devices up and down as needed
- Reduced Workload for IT Staff
- Capex to Opex: Greater Cost Savings, Control and Predictability
- Preventative Security Measures: patches, updates, EOL upgrades
- Save on high upfront costs, predictable costs
- Trade up for Newer Devices at end of contract period
- Increase employee satisfaction with having the devices they need
The trend for using device as a service is quickly growing since its inception in 2014 where only 1% of PC’s shipped were part of a device-as-as-service program. Based on research from Grand View Research, “the global device-as-a-service market size was valued at 30.75 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 37.8% from 2021 to 2028.”
Frequently Asked Questions
Device as a Service (DaaS) is a flexible subscription model that bundles business devices with software, security, support, and full lifecycle management. Instead of buying devices outright, organizations pay a predictable monthly fee while ProCern manages everything from setup to secure retirement. Want to bring your own devices? We can manage your existing devices too!
ProCern DaaS includes device procurement, configuration, deployment, monitoring, security, IT asset management (ITAM), 24/7 support, refresh, and secure end‑of‑life services. Hardware, software, licensing, and white‑glove support are all handled in one unified solution.
DaaS is ideal for growing organizations, hybrid or remote teams, and companies with lean IT resources. It helps reduce IT workload, improve security, and deliver modern devices with predictable costs and regular refresh cycles.
ProCern manages the entire device lifecycle, purchasing, setup, patching, monitoring, asset tagging, tracking, repairs, and retirement, so internal IT teams can focus on strategic initiatives instead of daily device issues. One provider, one help desk, fewer distractions.
ProCern DaaS supports laptops, desktops, mobile devices, headsets, monitors, docking stations, and related endpoint technology. Devices are selected and configured based on employee roles and work environments, including onsite, remote, and shared use.
ProCern provides proactive security with 24/7 monitoring, automated patching, endpoint detection, antivirus, firewalls, and end‑of‑life upgrades. This approach helps prevent threats, maintain compliance, and keep devices secure at all times.
ProCern manages secure offboarding, including device recovery, certified data wiping, and asset tracking. This protects company data, reduces risk, and helps preserve device value.
Yes. The ProCern DaaS Portal provides real‑time visibility into device inventory, shipment status, lifecycle stage, and replacement timelines—helping organizations stay compliant and avoid lost or aging assets.
Yes. ProCern securely integrates employee‑owned devices into company systems, allowing organizations to support BYOD without compromising data security or compliance.
Yes. ProCern provides U.S.-based help desk support 24/7/365, including troubleshooting, repairs, and warranty management, minimizing downtime and keeping employees productive.
DaaS shifts device spending from capital expenses to operating expenses. This eliminates large upfront costs and delivers predictable monthly pricing, making budgeting and financial planning easier.
At contract end, organizations can refresh to newer devices. ProCern handles secure data wiping, responsible disposal, and value recovery—closing the lifecycle cleanly and securely.
ProCern combines modern devices, deep IT asset management expertise, proactive security, and white‑glove support into one streamlined DaaS solution—simplifying IT while improving the end‑user experience.
Ready to convert your IT investments from capex to opex?
Get in touch, we can help ensure you’re headed in the right direction.